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Help & Support June 2024

Broadband bandwidth


This chart shows the synchronisation speeds for the broadband line and so can indicate an unstable line or a line which has dropped in speed. If configured, a health alert can be sent when the downstream speed drops below the threshold - the purple line in the chart. This chart is only available for lines which have been set up as Broadband Clarity by an admin user.

Broadband Bandwidth chart
At approximately 08:00 the downstream speed dropped from 62.7 to 30 Mbps, which is below the threshold of 45 Mbps.
This ultimately changes the sidebar and heat tile colours and sends an alert if configured.