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Help & Support June 2019

Adding more users to Highlight

How to add more users to Highlight


Share Highlight - Add unlimited users for free

Highlight has no user limit
Highlight supports as many users as you need at no extra cost

Do you have a colleague or customer who would benefit from seeing Highlight's clear, graphical display to better understand any network issues? Invite them to Highlight.

Notes:

  • Users can be created in a folder
  • Users can be created in a location
  • There is no limit to the number of users and no additional cost for users
  • If you have the Admin manage users permission, you can do this yourself, see the Create/Edit user page for details
  • If you don't have the manage users permission, then use the Request new user link from the side bar in Highlight
Request New User
Request New User Email
Send an email like this one



The Request new user link will launch an email like the one shown here.

Ultimately, if you provide the three details shown below for each new user:

  1. Folder or location
  2. Email address
  3. Name

Then the user is added and will receive an email to set a password and login. If you need any further assistance please contact us.