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Help & Support May 2025

Release notes - May 2025

Summary

25.5 includes these enhancements:

  • The SLA Compliance report has been updated to optionally include Site Availability
  • Cisco Meraki switches can have up/down status only
  • Our new Insight UI is available to all users

Site Availability figures reflect SLA Now excluded events

SLA Now logo

In this release, we combine two powerful Highlight features: SLA Now and Site Links

Use SLA Now to exclude events and adjust availability figures.

Line Availability Excluding Events
Adjusted availability changes from 62.153% to 97.431% following the exclusions

Use Site Links to consider the availability for a location as a whole. Find out more about Site Availability.

SLA Compliance Report

From 25.5, the SLA Compliance report can include Site Availability showing the operational and adjusted figures.