Release notes - March 2021

Summary

21.3 makes a new Dormant watch state available and contains other enhancements

Dormant watch state

Admin users or the Highlight support team can set bearer watches to a new state of dormant.

Dormant watches are typically used as backup options and not normally expected to routinely pass traffic. Dormant interfaces only send stability alerts if the device is uncontactable.

In a future release, Highlight will detect the status of the underlying cellular service for dormant interfaces and alert when it is down. We will also add indicators on the UI to quickly identify dormant watches. We will provide a load alert on dormant watches which are passing more than a minimal amount of traffic.

Find out more about marking a watch as dormant (see section 7).

Quicker and easier to customise alert templates

Customised alert email — This alert has been customised, additional fields are marked on the image

In this release, we've made it quicker and easier to customise alert templates.

For example, you can:

Remove fields
Add in fields you may not currently see
Change the static text
Add a checklist

The Highlight support team can edit your alerts or your customers' alerts. Find out more about fields available to include in alerts.

Link directly to your SD-WAN device on the Meraki dashboard

SD-WAN link to Meraki Dashboard from Highlight — When enabled with the **Display link** checkbox, link from the watch details page to the device on the Meraki dashboard

If enabled then a link icon is shown to the right of the Meraki logo at the top of the details page for any watches associated with this controller. See image above. When clicked, the Meraki dashboard opens in a new tab and displays the relevant device. If not already logged in, users will need to enter their details. This option is not available by default and must be enabled by an Admin user.

Link to Meraki daskboard is configured on the edit controller dialog — Linking to the Meraki dashboard is configured on the edit controller dialog

Find out more about SD-WAN controllers.

Where do you work?

We use this information to tailor your Highlight experience so it is best suited to your role and to keep you informed about the most relevant Highlight features. Available options are: