This new feature means Highlight can now recognise when devices are in maintenance. Watches in maintenance do not send alerts, change the colour of heat tiles nor decrement availability figures.

Workflow

To set up a maintenance window, a user will need the new Manage Maintenance permission. Then there are two steps:

• Gather watches into a container, a new object type in Highlight
• Specify the period(s) of maintenance (one-off or recurring)

Read more about containers and user permissions. All changes to containers are recorded in the audit log.

If you'd like to put an existing service tile into maintenance, contact us for assistance.

Maintenance indicators

The maintenance icon shows on heat tiles with one or more watches in maintenance and on strip charts for individual watches. Read more about maintenance indicators on the Status page.

The Details page also shows when a watch is in maintenance with the line health chart showing current and past maintenance periods. Read more about maintenance indicators on the Details page.

Alerting and Reporting

Generally, alerts are suppressed during maintenance. However, if a watch has gone down during maintenance and not come back up when the maintenance period ends, an alert will be sent. Read more about alert management.

Outages during maintenance do not decrement the availability statistics in the line health view events dialog and reporting.

In addition to availability, other report statistics have been reconfigured to ignore outages during maintenance. Read more about the effect of maintenance windows in reporting.

Our API is initially focused on the creation of and updates to bearer watches.

Future releases may include user management, working with other watch types, and interacting with other features like reporting, alerting, containers, and service tiles.

Find out more about the Highlight API.

In both the Network Explorer Search and the Admin Browse Search it's now possible to search using:

• device IP address
• product type (FTTC for example)
• reference
• interface

in addition to the existing fields of name and description. Read more about Admin Browse Search.

User permission

Only users with permission Manage applications can make changes to an application or host name, which will be visible to all users.

Read more about Flow detail - text edit.

The Highlight Audit Log has been adjusted so only one line per entry is shown. It's easier to show more entries and scan the page. Expand the line by clicking .

Read more about the Audit log.

User permissions have been renamed to reflect a broader definition of what the permission actually does:

• Create and edit users is now Manage users
• Create and edit folders/locations is now Manage folders/locations

The interface name length for flow analysis is increased from 50 to 100 characters to align with link health interface name length

• Slow clipboard: improved responsiveness when moving items in Highlight
• Report download contained no results: the download is no longer affected by the local time of the user's browser
• Techtest failing when non-critical variable is missing: Highlight uses a default value when a variable is missing from a response

Highlight 8.2 has been tested on the following browsers:

• 

  Internet Explorer

  Version 11

• 

  Firefox

  Version 57.0 & ESR (52.5.2)

• 

  Chrome

  Version 63.0.3239.84

Find out more about Highlight supported web browsers.

More details on all of Highlight’s features are available on the Help & Support Centre or contact us for assistance.