User

the user's name eg 'Alex Baker'

Email

the user's login email eg 'alex.baker@kfv-services.com

Folder

the user's folder name

Login Count

the number of times the user has ever logged in successfully

Last Login

the date and time in UTC of the user's most recent login

Permissions

a string representing the user's privileges eg 'ESWRC'

A

Approve new watches

B

Manage billing points

C

Manage folders/locations

E

Manage users

F

View 'Logins' report

G

Manage applications

H

View heat tiles only

M

Manage maintenance

R

View Admin reports

S

View pending list

U

Activate new watches

W

Edit watches

X

Manage authentication

Date Created

the date the user was created in Highlight

Date Expires

the expiry date of the user

Path

the full path, starting from the logged-in user's home folder, to this user's home folder or location

Department

the user's department if completed at first login or after via the Getting started dialog or My Account page, otherwise blank if not completed. Available options include:

Operations/Service Desk

Service Management

Sales/Account Management

Network Engineering

Finance

Service Deliver

IT Management

Other

Knowing a user's department enables Highlight to tailor their experience so it is most suited to them and to keep them informed about the most relevant Highlight features

Note: only bearer (ie: ADSL, SDSL and DedicatedAccess) and Flow watches are returned

Folder

the path (excluding location) to this watch, starting from your home folder

Location

the location name for this watch

Country

the two-character ISO country code for this location eg 'FR'

Name

the watch name

Description

if configured, the watch description

Watch Type

as a string, 'LinkHealthDedicatedAccess' or 'LinkHealthADSL' or 'LinkHealthSDSL'

Expires (UTC)

the expiry date and time of the watch; empty if no expiry date

Created (UTC)

the create date and time of the watch

Device

IP address

Interface

name of interface being monitored

Access In, Access Out, TierIn, Tier Out

formatted as per the edit watch dialog. eg '1024kb' or '34Mb', using divide-by-1000 rules

	Asymmetric service	Symmetric service
Access In	Bandwidth in	Bearer speed
Access Out	Bandwidth out	Bearer speed
Tier In	not used	Bandwidth
Tier Out	not used	Bandwidth

Access In (Raw), Access Out (Raw), Tier In (Raw), Tier Out (Raw)

formatted in bits per second so data can be sorted

Features

a string summarising the enabled features for LinkHealth Bearer watches, using these single letter abbreviations:

A

AppVis Application option enabled

B

Bandwidth discovery enabled

C

Class discovery enabled

D

Dormant interface enabled

F

Flow enabled

P

one or more associated Performance Tests

M

Multilink discovery enabled

N

NBAR enabled

S

Switch watch associated

V

VLAN discovery enabled

Y

Cellular Clarity enabled

Z

Broadband Clarity enabled

Collect Data

true (1) or false (0)

Show Data

true (1) or false (0)

Send Alerts

true (1) or false (0)

Statistics

true (1) or false (0)

Last Good Sample (UTC)

the date and time of the most recent contact with this watch

Reference

the contents of the "Reference:" field when creating or editing a watch

Poll (secs)

the polling interval for each watch in seconds, useful to determine the time from when an issue starts until alerts are sent and watches/tiles change colour, refer to the sensitivity page for more details

Sensitivity Profile

the profile set on each watch which determines Highlight's reaction speed for sending alerts and changing watch/tile colour. The field will be blank if the watch inherits the folder/location sensitivity setting.

Product Type

the contents of the product type field for a watch

Flow watches in Admin watch report

The watch report also shows all Flow watches and when the Last Good Sample was received. Thus this report can be run to confirm that Flow watches are still working as expected; and to identify any that are not, for Flow troubleshooting purposes.