Help & Support May 2023

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Status

The Status area has four subpages: Heat Tiles, Alerting, AppVis and RouteVis

Network

The overall status of your entire network.

Alerting

Alerts - email Set up immediate email notification if there are problems with your network or services
Alerts - SNMP trap Set up immediate SNMP trap notifications for problems with your network or services
Alerts - webhook Set up outbound alerts to a webhook receiver for integration with service management tools and other systems
Alert management How Highlight puts you in control of the alerts you receive
Alert suppression Alert suppression using Site Link
Alert messages The problem messages contained in Highlight alerts
Maintenance The maintenance indicators on heat tiles and strip charts

AppVis

RouteVis

RouteVis Reveal routing events for each traffic class