Depending on whether a service or location was clicked, the panel header shows one of the icons below and the name or description, if available

Location

Service

Display

Name Description

All watches have a name and a description is optional. If no description is configured, the watch name shows regardless of the status of this toggle. The option of Name or Description is remembered when you next login.

Available for services only

Sort By

A - Z Issues

Watches can be sorted by alphabetically by description. Alternatively, sorting by issues puts the most recent amber and red watches at the top followed by green watches, which are sorted by description. The option of A - Z or Issues is remembered when you next login.

Download a CSV list of all watches linked to the tile with real-time information. The CSV file shows:

Watch Name

this is defined by a Admin user or auto-generated at discovery

Description

optional field on a watch and may be empty in the CSV, this is Performance Test for that type

Watch Type

for a performance test this lists the type of test

Address

hostname or IP address of the watch or the parent watch, empty for APs

Product Type

optional field on a watch and may be empty in the CSV

State

red/amber/green, this is the current state at the moment the file was created
Note: the state of a watch can change with each poll, typically every 3 minutes

In Maintenance

Yes/No

Duration (sec)

of any issue in seconds and 0 for watches in a green state

Location

this is useful for service tiles

Watch URL Link

following the URL opens the details page for the watch

The next 4 columns are populated for performance tests and tunnels only, empty for all other watch types:

Source

an IP address or hostname if available

Source Description

optional field on IP SLA tests, auto-populated for SD-WAN tunnels and tests

Target

an IP address

Target Description

optional field on IP SLA tests, auto-populated for SD-WAN tunnels and tests

Icons indicate watch type:

for bearers

for bearers with an interface marked as dormant

for classes, VLANs and MLEs

for SD-WAN tunnels

for performance tests

for switches

for Wireless controllers

for Wireless Access Points (APs)

Duration:

Red and amber cards show a duration in minutes (m), hours (h) or days (d). This is the duration of the most recent issue on the watch.

Badges:

Watches with additional features show a badge in the lower part of the card. Click the badge to jump to that section of the watch details page.

Flow

Shown if the watch has either Flow or NBAR

Clarity

Shown if the watch has either Broadband Clarity or Cellular Clarity

Performance

Shown if the watch has one or more performance tests and all are in a green state (no issues)

Performance

Shown if one or more performance tests on the watch are amber and none are red

Performance

Shown if one or more performance tests on the watch are red

If the watch is in maintenance, the maintenance icon is shown. On hover this shows "Watch in maintenance".

If one or more performance tests is in maintenance, a purple dot shows on the Performance badge.

Cards still show colour changes to amber and red when in maintenance but this does not impact the associated heat tile colour.

Watches in maintenance do not send alerts, change the colour of heat tiles nor decrement availability figures

Find out more about Hybrid WAN.