Watch Status Panel
Overview
A watch status card is a summarised view of a watch. Clicking on the card opens the watch Details page.

Watch status cards appear when you click on a heat tile or grid row.
Panel header

Depending on whether a service or location was clicked, the panel header shows one of the icons below and the name or description, if available
- Location
- Service
Display
Name Description
All watches have a name and a description is optional. If no description is configured, the watch name shows regardless of the status of this toggle. The option of Name or Description is remembered when you next login.
Available for services only
Sort By
A - Z Issues
Watches can be sorted by alphabetically by description. Alternatively, sorting by issues puts the most recent amber and red watches at the top followed by green watches, which are sorted by description. The option of A - Z or Issues is remembered when you next login.
- Watch Name
- this is defined by a Admin user or auto-generated at discovery
- Description
- optional field on a watch and may be empty in the CSV, this is Performance Test for that type
- Watch Type
- for a performance test this lists the type of test
- Address
- hostname or IP address of the watch or the parent watch, empty for APs
- Product Type
- optional field on a watch and may be empty in the CSV
- State
- red/amber/green, this is the current state at the moment the file was created
Note: the state of a watch can change with each poll, typically every 3 minutes - In Maintenance
- Yes/No
- Duration (sec)
- of any issue in seconds and 0 for watches in a green state
- Location
- this is useful for service tiles
- Watch URL Link
- following the URL opens the details page for the watch
The next 4 columns are populated for performance tests and tunnels only, empty for all other watch types:
- Source an IP address or hostname if available
- Source Description
- optional field on IP SLA tests, auto-populated for SD-WAN tunnels and tests
- Target
- an IP address
- Target Description
- optional field on IP SLA tests, auto-populated for SD-WAN tunnels and tests
Card details

Icons indicate watch type:
- for bearers
- for bearers with an interface marked as dormant
- for classes, VLANs and MLEs
- for SD-WAN tunnels
- for performance tests
- for switches
- for Wireless controllers
- for Wireless Access Points (APs)
Duration:
Red and amber cards show a duration in minutes (m), hours (h) or days (d). This is the duration of the most recent issue on the watch.
Badges:
Watches with additional features show a badge in the lower part of the card. Click the badge to jump to that section of the watch details page.
- Flow
- Shown if the watch has either Flow or NBAR
- Clarity
- Shown if the watch has either Broadband Clarity or Cellular Clarity
- Performance
- Shown if the watch has one or more performance tests and all are in a green state (no issues)
- Performance
- Shown if one or more performance tests on the watch are amber and none are red
- Performance
- Shown if one or more performance tests on the watch are red
Maintenance

If the watch is in maintenance, the maintenance icon is shown. On hover this shows "Watch in maintenance".
If one or more performance tests is in maintenance, a purple dot shows on the Performance badge.
Cards still show colour changes to amber and red when in maintenance but this does not impact the associated heat tile colour.