Welcome to Highlight

• Highlight intro An introduction to some of the capabilities of Highlight(01:53)

User training

• 1. Heat tiles intro An introduction to Highlight heat tiles(01:50)
• 2. Heat tile status How to adapt the Status screen to display heat tiles of interest(01:52)
• 3. Strip charts A description of strip charts and view options (01:45)
• 4. Details page A description of Traffic load, Traffic trend, and Line health charts(02:57)
• 5. The Tree Structure your network with folders, locations and favourites in our Network Explorer tree(02:08)
• 6. Service tiles A description of service tiles(01:43)
• 7. Alerting How to view existing alerts and create new alerts(03:20)
• 8. Reporting How to create and schedule reports(02:33)
• 9. Help What help is available when using Highlight(02:05)

"Did you know" Highlight features

• Adding users How to request new users(00:50)
• Favourites How to use Favourites for viewing/alerting/reporting(01:04)
• Searching How to find folders, locations and watches (00:50)
• Tech info How to find technical information about devices in Highlight(00:56)
• Burst reporting Learn why and how to run a burst report(01:12)
• WiFi How Highlight's WiFi feature works(02:09)
• AppVis How Highlight's AppVis feature works(01:51)

Admin training

• 1. Manage folders How to create and edit folders in the Highlight Network Explorer tree(01:53)
• 2. Manage locations How to create and edit locations in the Highlight Network Explorer tree(01:54)
• 3. Create watches How to add watches to Highlight(02:54)
• 4. Edit watches How to edit bearer watches in Highlight(02:26)
• 5. Perf tests - Ping How to add ICMP Ping performance tests(02:19)
• 6. Perf tests - MOS How to add MOS performance tests(02:44)
• 7. Containers How to create and use containers(02:58)
• 8. Flow How to configure a router and add flow to a watch(01:59)

Other admin tasks

• SLA Now How to adapt Highlight reports for accurate service management reporting (02:43)
• Agent creation How to create an agent in Highlight (01:36)
• Agent installation How to install agent software on a server(01:20)