Switches are added to Highlight like normal devices, using the IP address and community string. For “interface” select the main Uplink port for the switch and this will be monitored as a normal interface, affecting heat tiles, alerting, etc. Once switch monitoring is enabled, critical ports can be selected which affect heat tiles and alerts.
Enabling switch monitoring
To set up the device to monitor all switch ports:
Edit the bearer watch and tech test again. If Highlight supports the switch manufacturer then the message "Identified Switch Device" will be found in the Device Technical Test Results windows.
On the Features tab set Switch port monitoring to Enabled.
and wait up to 30 minutes for Highlight to discover the port layout on the device and collect detailed switch information. Toggling Switch port monitoring to Enabled also makes Set Critical Port active which you can use to denote specific ports as critical.
Note: Testing has shown that not all devices correctly implement the SNMP standard or provide very limited information. Flexible switch may not work on such devices.
Add the parent watch as normal - using the IP address and community string. For "interface” select the main Uplink port for the switch and this will be monitored as a normal interface, affecting heat tiles, alerting, etc.
As a user with the permission Edit watches, edit the parent watch, go to the Features tab and select Discover Ports If you do not see the option to discover ports, then contact us to enable it. Clicking discover ports does a Tech Test to check if it’s a recognised switch. If not recognised, you then have the opportunity to set ports in the dialog that opens.
Only physical ethernet ports are shown in this dialog. Select ports in the order you'd like them to appear on the switch details page. Port numbering is used on the details page and in alerts for ports marked as critical. There's a minimum of 2 ports and a maximum of 72 ports. Click
From Edit Watch, and wait up to 30 minutes for Highlight to set the port layout on the device and collect initial switch information. After 30 minutes you can Set Critical Port - see next section for details.